Privacy policy

Last Updated: December 2025

Welcome to the VALOR Privacy Policy. We kindly request you to read this policy carefully before using our website or services. This Privacy Policy applies to all visitors and users of the VALOR website. We do not knowingly collect or share any sensitive personal information.

Consent


By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect


When we request personal information from you, we will clearly explain what information is required and the reason for collecting it at the time of collection.

  • If you contact us directly, we may receive additional information such as your name, email address, phone number, message content, and any files you send.
  • When you register for an account, we may ask for contact details including your name, company name (if applicable), address, email address, and phone number.

How We Use Your Information


We use the information we collect for various purposes, including:

  • Operating and maintaining our website
  • Improving user experience and website performance
  • Developing new services, products, and features
  • Communicating with you for customer support, updates, and service-related information
  • Sending emails when necessary
  • Preventing spam, fraud, and misuse of our website

Log Files


VALOR follows standard procedures for using log files. These files log visitors when they visit websites, which is a common practice among hosting companies. Information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and number of clicks.

These data are not linked to any personally identifiable information. The purpose of collecting this information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

GDPR Data Protection Rights


We want to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – Request copies of your personal data
  • The right to rectification – Request correction of inaccurate or incomplete data
  • The right to erasure – Request deletion of your personal data under certain conditions
  • The right to restrict processing – Request limitation of data processing under certain conditions
  • The right to object to processing – Object to our processing of your personal data
  • The right to data portability – Request transfer of your data to another organization or directly to you

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children’s Information


Protecting children while using the internet is one of our priorities. We encourage parents and guardians to monitor and guide their children’s online activity.

VALOR does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately, and we will make our best effort to promptly remove it from our records.